Privacy Policy.

1. Who We Are

Pure On ("we", "us", "our"), operated by Pureon Water Tech, provides water purification systems, water testing, and related services across Tamil Nadu, India. This policy explains how we handle personal information collected through our website, WhatsApp, phone calls, email, and in-person service visits.

2. Information We Collect

• Contact details — name, mobile/WhatsApp number, and optional email address when you book a free water test, request service, or subscribe to updates.
• Location details — your city or area, to assign the nearest specialist and zone-appropriate configuration.
• Water quality data — readings such as TDS, pH, hardness, chloride, fluoride, and iron levels recorded during your free water test or servicing.
• Device & usage data — basic technical information your browser sends when you visit this website. For systems with IoT features, live TDS, consumption, and filter-status data from your purifier.

3. How We Use Your Information

• To schedule and conduct free water tests, installations, and service visits.
• To recommend the correct purification configuration for your area's water chemistry.
• To process warranty claims and Care Plan (AMC) services.
• To send IoT service alerts and, if you subscribed, monthly regional water-quality updates.
• To improve our products, services, and website.

4. What We Never Do

We do not sell, rent, or trade your personal information. We do not share your water-quality reports with third parties for marketing purposes.

5. Sharing

Your details are shared only with our own technicians and support staff who need them to serve you, and with communication platforms (such as WhatsApp) strictly to deliver the services you requested. We may disclose information if required by applicable law or valid legal process.

6. Data Security & Retention

We apply reasonable technical and organisational safeguards appropriate to a consumer water-services business. We retain your contact and service records only as long as needed to honour warranties, provide service history, and comply with legal obligations. You may request deletion at any time subject to those needs.

7. Your Rights

You may ask us to access, correct, or delete your personal information, or withdraw consent for marketing messages, by emailing official@pureonwatertech.com or messaging +91 78451 97856. We respond within 7 working days.

8. Cookies

This website uses no tracking cookies or advertising pixels. If basic analytics are added later, this policy will be updated first.

9. Children

Our services are directed at homeowners and businesses. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this policy occasionally. Material changes will be reflected by the effective date above. Continued use of our website or services after an update constitutes acceptance.

11. Contact

Questions about privacy? Email official@pureonwatertech.com, call +91 78451 97856, or reach us via the contact page — Monday to Saturday, 8 AM – 8 PM IST.